Most of our leather products are covered by 3 years limited warranty from the day they were bought, when used under normal conditions and for the purpose intended.
This 3 years limited warranty covers fault on the leather and doesn't apply if damage is caused by unreasonable use, or neglect, or minor wear and tear.
Products purchased from third-party website are not eligible for this warranty, unless registered with us within 30 days of receipt.
Upon return, your product will be inspected and if the fault is on the leather, we will replace your product with the same style or an equivalent style of equal value based on the purchase price.
For this warranty service, a service fee of SGD 9.90 will apply. We will not repair any faulty leather products but replace them if the conditions of this warranty are met.
Please contact our friendly support team for further questions. Thank you.